To purchase from a brand, you simply send a ‘connect’ request to the brand. Once approved, you will receive a notification and can start shopping the collection! You can place the order online and once you checkout, you’ll receive a copy of your pending order confirmation. Once the brand processes and ships the order, you will be notified. Please be sure to read the brands’ Terms and Conditions and abide by their order minimums and casepack quantities to avoid any delays.

We’ve thought about this too! You can order from as many brands as you’d like and have one checkout process. Each brands’ purchase order will be sent to them and you’ll receive order confirmations per brand.

We use Stripe for all credit card payments. Based on order history and credit check, you may apply for NET terms directly from your brands.

If you receive a mis-shipment, are short-shipped, or receive damaged products, please notify us and the brand immediately. You can communicate with the brand or us directly from your Main Tab account or you can email us at info@themaintab.com. We encourage you to take pictures of any damages and provide as much information as possible.

The brand will post tracking information for your order once it has shipped, however, if you would like to inquire about the status, you can contact the brand or us via The Main Tab or email info@themaintab.com

Please review our Terms and Conditions for additional information, but in short, in order to receive the benefits The Main Tab offers, such as dedicated e-mails, brand promotions, incentives, and other benefits, all orders must be placed via The Main Tab.

We reserve the right to deactivate any account for any reason, such as infringing on our Terms and Conditions, selling product elsewhere without prior approval or notice (online or brick & mortar), providing false or inaccurate information, or being inactive. The Main Tab takes pride in having engaged and loyal customers.

Brands and boutiques are invited to apply via our sing up form or you can email us at info@themaintab.com. Once you apply, a member from our team will contact you with additional questions. Because we take pride in our curation, we may ask for samples. Upon request, these will be returned to you. Once approved, you can then set up your brand page, upload your products, and go live!

If a boutique wishes to buy your products, they will send you a ‘connect’ request. This is similar to a Facebook friend request. If and once you approve the request, you and the boutique can now work together. They can place orders and communicate with you, all on the platform!

Once you sign in to The Main Tab, there is a ‘settings’ button on the bottom left. This is your brand dashboard where you can make changes to your products, create promotional incentives, view your orders and reports!

As often as you’d like! To keep uniformity across our platform and allow all brands the same opportunities, there are limits to what you can edit. We’ve created a standard profile template that allows you to feature certain products, press mentions, or new launches. Alternatively, you can sign up for our Personalized service which provides you with a dedicated account executive who contacts you monthly to ask if you’d like to make any updates to your profile page.

It happens! All brands are required to enter their case pack minimums, however, if a buyer makes an error when placing an order, you'll have to cancel the order and ask them to place a reorder.

If you’d like to remove a boutique from your retailer list you can ‘disconnect’ from the same button where you connected. Please inform us for your reasoning by emailing info@themaintab.com

We use Stripe for all pre-paid orders. If you’d like to honor NET terms to an account, you do so and update this on the account page in your Settings. We charge brands a commission for all orders, but the more you sell on The Main Tab, the less we charge!

We allow brands to determine the cost of shipping per order, as this can always vary. When a brand receives an order, they approve and send to pick and pack, when shipping costs are likely determined. The brand then adds this cost in a field on the order, and The Main Tab procures this fee from the boutique.